If your countCAM4 Device ID is higher than 400010, and operating on firmware CC4020824 or higher, the device will have the compass functionality operational. All cameras purchased with CC4020824 pre-installed will already have had their compasses calibrated. However, cameras updated by the user will require calibration to occur.

To calibrate the camera:

• Open the countCAM4 Dashboard using a cellphone or table.
• Scroll down below the video quality selector and tap the grey CALIBRATE COMPASS button.

• If on an Android based device wait for the page to switch to what is shown below.

• Then, slowly but steadily move the countCAM4 in a figure eight pattern while spinning in a circle to ensure all sides of the device have faced the sky. After roughly 15 seconds the page will change notify you calibration is complete.

• If on an Apple based device once you have tapped the grey calibration button immediately start rotating the countCAM4 in a figure eight pattern while walking in a circle . The dashboard page will skip directly to the completed calibration page.

• Tap RETURN to re-access the dashboard.
• Your camera’s compass is now calibrated.